GDPR

Whilst the GDPR (General Data Protection Regulations) 2018 takes precedence over the DPA (Data Protection Act) in May
2018 we attest to the following in addition to the above:

  • Any data breach will be reported to the Supervisory Authority within 72 hours of the incident
  • All customers have the ‘Right to erasure’ – which includes all data including web records with all information being permanently deleted
  • Protection Impact Assessments have been carried out to ensure we meet privacy level expectations
  • Newsletter subscriptions are now double opt-in – meaning that not only does the individual have to actively subscribe, but they are required to confirm that subscription subsequently.
  • All staff who have access to customer data have been trained and are regularly updated with respect to actively protecting customer data.
  • We carry out internal audits of data protection activities.

Should you wish to see what information we hold on you or to update this information then please E-mail: info@37ldn.com
and we endeavour to respond within three working days

WHEN YOU SUBSCRIBE TO OUR EMAIL LISTS

‍You are placed on our electronic mailing list when you subscribe by email, subscribe through our web site, or check the
subscription box on an online order (and confirm via double opt in).

‍We never share our email lists with any outside source. We respect your privacy and want to make it as convenient as
possible to unsubscribe from our lists. If you have trouble unsubscribing, or if you have any questions regarding our lists,
please email us.


COMMENTS

‍When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

‍An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see
if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of
your comment, your profile picture is visible to the public in the context of your comment.


WE TREAT ALL YOUR DATA WITH THE UTMOST RESPECT. WE WILL SHARE YOUR DATA WITH NO-ONE WITHOUT YOUR EXPRESS PERMISSION.

 

COOKIE POLICY

This website uses cookies to distinguish you from other users of the website.  This helps us to provide you with a good
experience when you browse our website and allows us to improve the website.


By continuing to browse the website, you are agreeing to our use of cookies as set out by this policy.


1. Information about cookies


A cookie is a small file of letters and numbers that, if you agree to their use, is stored on your browser or the hard drive of your computer or device.  They contain information that is transferred to your hard drive.
The cookies that we could use can be split into the following categories:

  • Strictly necessary cookies
    These are cookies that are required for the operation of the website.  They include, for example, cookies that enable you to log into parts of the website.
  • Analytical/performance cookies
    These cookies allow us to recognise and count the number of visitors to the website and to see how they move around within the website when they are using it.  This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies
    These are used to recognise you when you return to the website.  This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies
    These cookies record your visit to the website, the pages you have visited and the links you have followed. We may share this information with third parties (see our Privacy Policy for more information on how we
  • use information we collect from you).


2. The cookies we use


We use the following cookies:

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.  These cookies are likely to be analytical/performance cookies or targeting cookies.


3. How you can block cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
However, please be aware that blocking cookies may affect your ability to use the website.  You may not be able to access
all or parts of the website or use the functionalities contained on it.


4. Contact us
If you have any questions, please contact us:
• Phone: 07568 170785 (open 9.00am to 5.00pm, Monday to Friday)
• Email:info@37ldn.com